Services That Keep You Running
Equipment is only as good as the support behind it. Our global service team ensures maximum uptime from day one.
Equipment selection
Share material properties, capacity and separation targets for engineering review.
Process Engineering
Lab-scale testing, separation calculations, equipment sizing, and system P&ID development. Typical turnaround: 5 business days.
Installation & Commissioning
Field engineers supervise mechanical installation, perform no-load and loaded trials, and issue acceptance reports.
Operator Training
On-site or remote training covering operation, preventive maintenance, and troubleshooting. Custom curricula available.
Spare Parts & Repair
OEM parts with 3–7 day dispatch for common items. Emergency hotline with 48-hour on-site response in China.
Responsive. Accountable. Global.
Whether your plant is in Changsha or São Paulo, you get the same standard of technical support. We maintain detailed equipment records and proactive maintenance schedules for every installation.
- 2-hour phone response during business hours
- Remote video diagnostics available
- Multilingual documentation (EN/CN)
- Annual health check programs
Need urgent support?
Call our service hotline or submit a ticket — we're here when you need us.
Contact Service Team
